Consumer Intelligence uses Mystery Shopping to benchmark the price and service performance of financial services providers. The research is used for companies to help them better understand their competitive position.
In addition, Consumer Intelligence interviews over 50,000 buyers of insurance to find out what they believe are the key issues in the insurance market. This is the most comprehensive survey of UK insurance trends.
As an independent company, Consumer Intelligence data and results are not biased to serve the interests of any single insurer or group of insurers.
Clients receive independent, actionable data that enables them to flex their offering to gain competitive advantage and market share.
Content Source: http://www.consumerintel.com